Solarwinds provides two remote support softwares, one as a SaaS solution Solarwinds Dameware Remote Everywhere and the other one on-premise solution Solarwinds Damewhere Remote Support. Dameware Remote Everywhere can be integrated with Solarwinds Service Desk and Dameware Remote Support can be integrated with Solarwinds Web Help Desk. Both platforms offer support to users on Windows, Linux or MacOS platforms.